Returns & Exchanges

At Cupids, we want you to be completely enamored with your beauty purchase. If a product isn't the perfect match for your routine, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack the unused or gently used products in their original packaging to ensure they are protected during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing